Today, computers are having a great impact on many areas in the workplace. When it comes to technology and its impact on business operations, job tasks have become much faster and more automated allowing businesses to streamline operations and boost profits. Because of technological advancements in computer technology, the workplace has greatly benefited.
The following lists the benefits of using computers in the workplace:
Create New Jobs: With computer technology now becoming an essential part of business operations, new jobs have now been created to manage these systems. Many large businesses have IT professionals on staff. Smaller businesses can use remote computer technicians to maintain their computer systems.
Improved Communications: Now, businesses are able to communicate much faster. For instance, email is now the preferred way to communicate within a company and communicating with others such as clients, suppliers, customers…etc. Emails are not only quick but also immediate. There are no disruptions such as when the phone rings. Computers can also be used for scheduling business events and meetings.
Improved Customer Relations: Today, more businesses are realizing the need to maintain good customer relations. Businesses now have access to computerized call centers that allow customers to reach the appropriate business department when they have a question or concern. There is also voice mailbox technology that eliminates the need for message taking. Computers help customers quickly and efficiently get their concerns heard which reduces instances of frustrated and dissatisfied customers.
Improved Business Operations: Computers now allow businesses to store and manage such data as customer information, inventory, sales records, and other information essential to the business. The business can access information anytime of the day or night for quick retrieval and the data is secure. It allows businesses to keep up-to-date in real time about the business activities. As well, businesses are now able to use the internet to sell their products and services which generated more revenue and expand their customer base. The order process is entirely automated and allows the buyer to order online without involving a salesperson.
Automated Production: Today, computer technology has allowed products to be built faster. Computers allows for repetitive processing in large scale production such as using robotic devices to build products.
Improved File Management: In the old days, businesses use to have stacks of files and other documents. Now papers can be scanned and stored on the computer allowing for easier storage and access.
Improved Accounting: Today, businesses are able to keep better records for financial accounting which eliminates hours of repetitive calculations. Spreadsheet and other financial software programs have become essential to running a business. Data entry is much easier and more accurate.
More Productive and Satisfied Employees: Because of the development and expansion of the internet, employees have access to a wealth of information. As well, the internet allows employees to stay connected to the business wherever they are in the world. Employees can also make scheduling changes in an instant allowing for improved work flexibility.
The impact of computers in the workplace has greatly benefited businesses. Now, businesses can reach global customers, improve business efficiency, and generate more profits. When setting up a computer network and workstation, businesses have to take great care in the systems they use and the computer parts they acquire such as: computer software, computer hardware, sound cards, computer memory, computer accessories, video cards, power supply, and motherboards. Today, computers have changed how companies do business for the better.
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