Daily I seem to struggle and somehow solve my own computer problems. It is very frustrating not to mention time consuming when all my computer bits and pieces seem to be at odds with one another. Even a simple printer malfunction can crave a big hole in my day. However I can only imagine the panic of others who are far less computer literate than I am as they find themselves in a predicament of even the simplest computer glitches that they have no idea how to solve.
This got me thinking about how even with a little training and experience virtually anyone could find themselves work as a computer support person for small businesses and individuals who work at home. Have you noticed how everything seems to just stop in businesses when the computer stops because we are now so reliant upon them?
Some computer users and businesses with even a simple but frustrating problem find that computer experts are so expensive these days that it may be cheaper to go out and buy a new computer. Even the simplest glitch can seem like a big deal to someone with very little experience and knowledge of computers. Not only is buying a new computer unnecessary but is a waste of our planets limited resources. Imagine the relief these people would feel if they had someone to call upon to quickly solve these glitches.
Anyone who relies upon a computer to run their own home business dreads the day their computer will have problems. A lot of these people have little knowledge of how a computer works and their greatest fear is that their computer will freeze up and they will lose all their data. We have all heard the stories of hard drive crashes with all data lost but most people who work from home do not know what to do to make sure that their data is backed up on removable hard drives or an online back up service. After crashing two hard drives myself it was a real pain to get everything back to normal even with adequate back ups. Just by assisting these people with devising an adequate back up system to make their lives less stressful will have them more likely to call you when they have future computer problems.
It is a good idea to start locally so you can be called out to take care of computer problems on site or so that people can bring their computers to you to be repaired. You may also consider offering online support for simple problems and software support. Most importantly you will need somewhere clean and organized to work. You may also need to get a business licence and insurance to protect your business. Also you should invest in some software to help you diagnose problems and keep up to date with what are the best antivirus scanners as a lot of problems are now created by computer viruses.
Since most of your potential clients will be online then build yourself a website. A properly optimised website will help you get known even in your own area. Optimize your website for local searches by finding out what your local potential customers are searching for when they have computer problems. Use this information to also target any local paid advertising.
If you can solve the majority of your own computer problems then you already have a lot of knowledge that will help you solve the computer problems of others as well. The hardest part of starting your own computer support business will be the marketing and finding suitable customers. So take care of your customers as they will spread the word and bring in more business for you. People love to have their computer glitches solved and will happily tell others about it no matter if its not that big a deal to you. Remember big deals to others can help your bank account.
Building your website, optimizing it for search engine traffic and online marketing will be your biggest hurdles to overcome with starting your own computer support business. For more information http://www.kerriesheehan.com