It¡¯s not easy to define the term hotel management. That¡¯s because it is an all-encompassing field that includes: sales and marketing management for hotels, cruise line management, human resources management, hotel and restaurant general management, convention services and tour coordination. With $18.8-billion in national accommodation revenue, 8,356 properties and 378,000 employees reported in 2008 by the Hotel Association of Canada, a career path in hotel management is clearly a choice that comes with many possibilities.
You can¡¯t manage a hotel without guests to fill the rooms. That¡¯s where the sales and marketing managers come in. These professionals are involved in ensuring that the hotel name is reputable and respected. They use their creative thinking skills to market the hotel and to draw people in. Also, in this admin area is the role of a human resources hotel manager, who hires staff and may be in charge of managing press, relations with the community and more. However, before guests are checked in, it is the responsibility of the housekeeping manager to ensure that rooms are spotless and that everything is fresh and sparkling. Once guests start coming into the hotel, the front-desk management team snaps into action. It is their responsibility to ensure that guests are checked in and out of in a timely manner. In addition, there is a Restaurant and Service management team that is responsible for ensuring that food at the hotel restaurant is top quality, tableware is sparking and that furniture is perfectly comfortable and clean. Lastly, a general hotel manager oversees all of these departments to ensure the hotel is running smoothly.
To get you into the career world quickly, Centennial College offers a one-year Hotel, Resort and Restaurant Management program as part of its hotel management school. This undertaking is geared at those students who already have post-secondary accreditation but are looking for a career change. Therefore, applicants must submit an official transcript demonstrating proof of successful completion of a post-secondary diploma or degree program. A resume review may also be required. Centennial College will consider applicants presenting a combination of partial post secondary education and relevant work experience, open to all disciplines. Hotel management school,empowers and educates students well in this direction.
Within the short and intensive program from the Centennial College hotel management school, you will cover topics such as: finance, human resources, labour and international relations, oenology, leadership and entrepreneurship, security and risk, service quality, marketing and revenue management. Specific course titles include: Hospitality Financial Management, Managing Service Quality and Business Excellence, Hospitality Marketing Strategies and more. Students take six courses in the first semester and four in the second. The second semester also includes a two-day-per-week internship, during which students work in the industry to apply what they have learned and obtain additional practical experience. For more benefits, check out this hotel management program¡¯s benefits page.