When you implement anything into a business, enterprise and organization its aim is to have a large, and positive, effect on how the company works. Regardless of what type of solution it is, the optimum results remain the same. Save time and increase profits.
The key behind contract management systems is that they don¡¯t have one specific map and, ultimately, each process is unique. With this in mind, the thing to remember is that involvement from all sides can be crucial to the effectiveness of the project. A manager needs to be ready to help the provider by any means possible and get involved with the full process.
Take some weight off the vendor
Some businesses come into this process believing that the vendor will offer a full, standardized implementation service. This is sometimes based on experience with other business systems, such as accounting systems, and then the organizations feel that it is fair to relinquish the responsibility that they have with the success of the implementation.
The thing to remember is that a contract management implementation isn¡¯t standard. Often, it is bespoke to each situation and as they are designed specifically to cope with certain, distinctive characteristics, it would make sense that each system needs to be unique.
The upshot of this is that, whilst they can be pricey to implement, they cater to your every want and need. As with everything, there are ¡°best practices¡± when it comes to contract management basics but as a complex system these processes and practices to vary between, and even within, different organizations. Country to country, town to town or even department to department.
What someone has to understand is that a fundamental assumption of contract management implementation is that the commitment and compliance of the staff and management is almost as crucial as the expertise of the vendor. Without the help of the organization, this system will be impaired from the very beginning and, without the knowledge of the key components; the ability to hit a business goal will be compromised.
As with many things in business, the implementation needs to a partnership, one whereby you get out exactly as much as you put in. A business has to express, in detail, exactly what it needs and then the vendor¡¯s part is to find a solution. One thing to remember is never compromise your needs by trying to fit the process into a solution that is already created.
The key is finding a flexible solution that can fit your needs. Ensure that you ask the vendor about the flexibility of their solution so that you know what is necessary. Your process should take priority over their software.